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🚧 Don't assume you know what they are saying

🚧 This section is very incomplete but and cribs pretty heavily from Book/Never Split the Difference 🚧

If clarification is needed be a mirror, repeat the 3 critical words or phrase of their position as a question and then wait

This isn't a battle of opinions it's a process of discovery

Pay attention to your body language and subtly mirror the body language of who you are talking to

Book/Never Split the Difference calls this 'Tactical Empathy' which feels a bit cynical to me. This type of empathy doesn't have to be artificial or some kind of rehearsed conversation tic. It can act as a natural extension of an inquisitive and questioning attitude.